Keeping your data safe
How we protect your information, your assessments, and your trust.
Data Security
How your information is stored, protected, and made resilient
Australian Hosted
Data is stored in secure Australian data centres, supporting local regulatory and privacy expectations.
Data Encryption
Your information is protected using industry‑standard encryption in transit and at rest, reducing the risk of unauthorised access or interception.
Resilient Backups & Availability
Encrypted backups and redundant infrastructure ensure that your data remains available and recoverable, providing peace of mind even in unexpected situations.
Identity & Access
How we control who can access your data and how access is secured.
Least‑privilege access
Access is role‑based and granted only on a need‑to‑know basis, keeping permissions tight and appropriate.
Multi‑factor authentication
MFA is enforced for administrative access and supported across the platform to reduce account‑based risk.
Account and session controls
Strong password practices, session timeouts, and individual user accounts help maintain accountability.
Operational Security
How we maintain, monitor, and safeguard the platform day‑to‑day.
Secure Updates & Maintenance
The platform is regularly updated and patched as part of an ongoing security and maintenance program.
Audit & Activity Logging
Key administrative actions and configuration changes are logged to support monitoring and investigation.
Vendor‑grade Security Controls
Our platform is built on secure, well‑maintained infrastructure designed to protect your data and keep the service reliable.
Privacy & Compliance
How we handle personal information and meet regulatory expectations.
Aligned with the Australian Privacy Principles
Our handling of customer information follows APP expectations around transparency, secure storage, and access rights.
Support for Modern Privacy Rights
The platform supports access, correction, and deletion of personal information where lawful and applicable.
Data Minimisation by Design
We only collect and retain the information needed to deliver assessments and reporting, reducing unnecessary exposure.
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